PRIVACY
POLICY.

01 · Who We Are

This Privacy Policy applies to Oleg Litvin Visual Production ("we," "us," or "our"), a sole proprietorship operating in Toronto, Ontario, Canada. We provide marketing automation, podcast production, consulting, and video/photography production services.

Contact:
Oleg Litvin Visual Production
Toronto, Ontario, Canada
Email: oleg@oleglitvin.com
Phone: (613) 539-2094
Website: https://oleglitvin.com

This policy governs the collection, use, and disclosure of personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy legislation, and, where applicable, the European Union's General Data Protection Regulation (GDPR) for individuals located in the European Economic Area (EEA).

02 · Information We Collect

We collect the following categories of personal information:

03 · How We Use Your Information

We use collected information for the following purposes:

• Service delivery: Providing the services you requested, processing payments, communicating about your project.
• Marketing communications: Sending newsletters, guides, case studies, and service updates — only with your consent.
• Analytics and improvement: Understanding how visitors use our website to improve content and user experience.
• Legal obligations: Complying with applicable laws, regulations, and professional standards.
• Security: Protecting against fraud, abuse, and unauthorized access.
• Business operations: Billing, invoicing, accounting, and record-keeping.

04 · Legal Basis for Processing (GDPR)

For individuals in the EEA, our lawful bases for processing personal data are:

• Contract: Processing necessary to deliver services you have contracted.
• Legitimate interests: Analytics, security, fraud prevention, and improving our services.
• Consent: Marketing communications and non-essential cookies. You may withdraw consent at any time.
• Legal obligation: Where required by law.

05 · Consent (PIPEDA)

Under PIPEDA, we obtain your meaningful consent before or at the time we collect personal information, except where law permits or requires otherwise. By submitting a form on our website, contacting us by email, or using our services, you consent to collection and use as described in this policy.

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services. To withdraw consent, email oleg@oleglitvin.com.

06 · Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers: Stripe (payments), Google (analytics, email), Vercel (hosting), n8n (automation), ElevenLabs (voice AI). These providers are contractually bound to protect your information.
• Legal authorities: Where required by court order, subpoena, or applicable law.
• Business transfers: In the event of a merger, acquisition, or sale of assets, with appropriate notice to you.
• With your consent: For any other purpose with your explicit consent.

Some service providers may be located outside Canada. When we transfer personal information internationally, we take steps to ensure equivalent protection, including contractual safeguards and adherence to applicable transfer mechanisms (Standard Contractual Clauses for EEA transfers).

07 · Data Retention

We retain personal information only as long as necessary for the purposes described:

• Client data: 7 years from last service delivery (Canadian tax/business record requirements).
• Marketing email subscribers: Until you unsubscribe.
• Website analytics: 14 months (Google Analytics default).
• Contact form inquiries: 3 years.
• Payment records: 7 years (CRA requirements).

08 · Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion (GDPR / Right to Erasure): Request deletion of your data, subject to legal retention obligations.
• Portability (GDPR): Receive your data in a structured, machine-readable format.
• Objection (GDPR): Object to processing based on legitimate interests.
• Restriction (GDPR): Request restriction of processing in certain circumstances.
• Withdraw consent: Opt out of marketing at any time using the unsubscribe link in emails or by emailing us.
• Lodge a complaint: With the Office of the Privacy Commissioner of Canada (priv.gc.ca) or, for EEA residents, your local data protection authority.

To exercise your rights, contact us at oleg@oleglitvin.com with your full name and the nature of your request. We will respond within 30 days.

09 · Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encrypted connections (HTTPS/TLS), access controls, and secure third-party processors. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10 · Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

11 · Cookies

We use cookies and similar tracking technologies on our website. Please see our Cookie Policy for full details. You can manage cookie preferences at any time using our cookie consent banner.

12 · Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

13 · Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. Material changes will be communicated via email to subscribers or prominently on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

14 · Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal information, contact our Privacy Officer:

Oleg Litvin
Oleg Litvin Visual Production
Toronto, Ontario, Canada
Email: oleg@oleglitvin.com
Phone: (613) 539-2094